DG Pledges Support To SERVICOM For Effective Service Delivery At NIHOTOUR

Segun Babatunde in Bauchi

The Director General of the National Institute for Hospitality and Tourism (NIHOTOUR), Alhaji Nura Sani Kangiwa has pledged the commitment of his administration to support SERVICOM in the effective service delivery of the core mandate of the Institute.

Kangiwa who made the pledge yesterday during the inauguration of the NIHOTOUR Unit of Service Compact with all Nigerians, said SERVICOM remains a critical value chain in the effective and efficient service delivery that meets the yearnings and aspirations of the Nigerian citizens.

He noted that the people deserve better quality service which SERVICOM was meant to mitigate in fulfilling the compact government has with the people.

In a Press release issued by Ahmed Mohammed Sule, Director, Media and Public Relations of the Institute and made available to Journalists, the Director General said the onus is on all
MDAs as public institutions to ensure that people get the best of service they deserve from all segments of governance as a way to better the lives and living conditions of the Nigerian people, and called on all hands to be on deck to carry out the mandate of NIHOTOUR as the apex public Travel Tourism and Hospitality training Institute in the country to move the industry to the next level.

Performing the inauguration of the newly constituted members of the NIHOTOUR SERVICOM Unit, Mrs. Nnenna Akajemeli, National Coordinator and Chief Executive Officer of SERVICOM applauded the management of NIHOTOUR under Alhaji Kangiwa for reviving and strengthening the hitherto moribund Unit in the Institute because of his recognition of the efficacy of SERVICOM as a critical value chain in effective service delivery by government agencies and institutions.

Mrs. Akajemeli noted that SERVICOM is a vital and critical value chain in ensuring that MDAs give quality services that the people deserve as well as make the people demand the best services they need and expect from government via mitigations that ensure the best for government and the governed in balancing a healthy relationship that promotes harmony.

She called on the members sworn in as touch bearers of SERVICOM in NIHOTOUR to live above board in ensuring that the Institute gives the best service delivery to its customers in line with its core mandate and to the satisfaction of the benefiting populace. END

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