Innovation, quality service earned TAJBank industry award – customers

Some customers of TAJBank Limited, one of Nigeria’s foremost non-interest Bank, have commended it for receiving the award of most innovative non-interest bank.

The customers and other industry stakeholders linked the award conferred on TAJBank by the Leadership Media Group, as well deserved based on its innovativeness and quality financial services since its inception.

The Leadership Media Group had recently announced TAJBank as winner of the “Banker of The Year Award 2020’’

The group stated that TAJBank got the award because of its trail-blazing services, innovative products and remarkable growth recorded across key performance indicators in its financial statements in the year under review.

Regional Business Development Manager, Sigma Alliance Limited, a leading Information and Technology (IT) company, Mrs Oluwatoyin Abel, recalled her satisfactory banking experiences in the bank, describing its financial services as exceptional.

She said: “I have had the rare privilege of being part of the TAJBank family and have witnessed how intentional they are with customer’s satisfaction by providing exceptional services.

“I am very optimistic that this award is the first of many more.

“The services of the bank are very apt, very up to date. I think I should congratulate TAJBank’s board and management for the innovation the bank has brought to the nation’s banking system.

“The bank’s customer service is superb, I will congratulate the bank for the recognition and I hope they will consolidate on that feat.”

Executive Director, Leaders Corporate Services, a brand management and media relations consulting firm, Mrs. Stella Collins, also commended TAJBank for the award.

She described it as a “confirmation of TAJBank as the champion of the new normal in non-interest banking in Nigeria and unparalleled commitment to customer-friendly financial services.”

Another customer, Mrs Roseline Abari, recalled that she knew the bank through information sourced from its billboards on school fees payment and other interest-free services and financing.

According to her, the frustrations had experienced with the payment of her children school fees in foreign countries ended when she got to TAJBank.

“To my surprise when I came to TAJBank, it took me just two working days to get done what I could not do in my former bank at a huge cost in six weeks and I was so amazed.

“As a matter of fact, TAJBank’s services are very good and I think they deserve the award based on the their customer relation services and professionalism,” she added.

A financial expert, Mallam Shehu Abdulkadir, said that “TAJBank was being recognised everywhere for financial service excellence.

“The Leadership Newspaper’s award to the bank is well deserved.

“In barely over one year of operations, the bank has become a reference point in innovative products, services delivery and prudent management of investors’ funds.

“Last year, it reported the highest ever Earning Per Share (EPS) in Nigeria’s banking industry,” he recalled. (NAN)

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